AI & Automation
AI Receptionists & Voice Agents
Answer every call, qualify enquiries and book appointments around the clock.
Explore Service : AI Receptionists & Voice AgentsAI & Automation
Meet customers where they already are.
Using the official WhatsApp Business Platform, we build automated messaging flows — instant replies, menus, bookings, order and appointment updates — with an AI assistant for open questions and a smooth handoff to your team.
Overview
What WhatsApp Business Automation can do for your business
For many customers, WhatsApp is the most natural way to contact a business. Automating the right parts of those conversations — instant replies, booking requests, order updates, reminders and common questions — means faster service without your team living on their phones.
We build on the official WhatsApp Business Platform, so your number stays compliant and messages are delivered reliably. Conversations can combine quick-reply menus with an AI assistant for open questions, then pass seamlessly to a shared team inbox. We connect WhatsApp to your booking system, store or CRM so updates are sent automatically when something changes.
Is this right for you? Common signs:
- Customers message you on WhatsApp all day
- Staff answer the same questions repeatedly
- You send reminders or updates manually
- You need multiple staff on one number
WhatsApp Business Automation
What we deliver
- WhatsApp Business Platform setup and templates
- Menu-driven and AI-assisted conversations
- Booking, order and status notifications
- Shared team inbox and human handoff
- Integration with your CRM or booking system
- Opt-in management and messaging policies
Use cases
WhatsApp Business Automation: use cases
01
Restaurants & retail
Take orders, share menus and send delivery updates automatically.
02
Healthcare
Send appointment confirmations and reminders to reduce no-shows.
03
Service businesses
Answer common questions instantly and capture booking requests.
Process
How we deliver it
- 01
Account & compliance
We set up the Business Platform, verified profile and approved message templates.
- 02
Conversation design
We design menus, AI responses, opt-ins and handoff points.
- 03
Integrations
We connect bookings, orders or CRM so notifications send themselves.
- 04
Inbox & training
We configure the team inbox and train staff to take over smoothly.
FAQ
WhatsApp Business Automation: questions answered
Is this allowed by WhatsApp?
Yes, when built on the official WhatsApp Business Platform and following Meta's messaging and opt-in policies.
Can my staff still reply manually?
Yes. Conversations can be handed to a team inbox at any point.
Are there messaging costs?
Meta charges per conversation or message category; we explain the pricing model for your use case upfront.
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Tell us what you want to build. We'll reply with honest next steps — whether that's a quick automation, a SaaS product or a playable prototype.